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A Family-Owned Business

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Dr Jerry Schwartz became the official owner of Paradise Resort on 29 February 2020 and upon purchasing the resort said it was important for Paradise Resort to have a renewed vision, as premium family resorts in such prime locations were very rare.
“Paradise Resort has accommodated families from all over Australia and overseas for four decades, providing one of the most enjoyable holiday experiences imaginable,”

said Dr Schwartz, who has three young children himself.

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“The Schwartz Family Company network has 15 hotels and over 4000 rooms in four states and territories. It is the company’s second hotel on the Gold Coast, following the acquisition of Hilton Surfers Paradise in 2019.

It's the small things that matter the most...

At Paradise Resort we offer a range of accommodation options to suit families of up to 8, all with family comfort top of mind. Our 360 rooms are all hotel style but take a kids-first approach offering thoughtful little extras such as footstools in the bathrooms, bed rails or porta-cots available on request and items such as prams and highchairs available for hire. After all, everyone knows the secret to a successful family holiday is ensuring the kids are happy!
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Our awards

Voted Australia's Best Family Resort 12 years in a row, Paradise Resort Gold Coast is currently Australia's only resort with a giant Waterpark, Ice-Skating Rink, Kids Club, Daily Activities, Miniature Train and loads more all under one roof.

  • Winner "Best Family Resort in Australia - 4 Stars and under" 12 years in a row

    Holidays with Kids

    2011-2023

  • Winner "Best Family Hotel or Resort in Australia" 9 years in a row

    Out and About with Kids

    2015 - 2023

  • Winner "Best of Family Travel"

    Out and About with Kids

    2010-2022

  • Winner "Best Resort for Babies and Toddlers"

    Out and About with Kids

    2010-2018

  • Finalist "Unique Accommodation"

    Australian Tourism Awards

    March 2022

  • Gold Winner "Unique Accommodation"

    Queensland Tourism Awards

    November 2021

  • Finalist "Gold Coast Business of the Year"

    Gold Coast Business Excellence Awards

    November 2021

  • Winner "Tourism, Hospitality and Events" award

    Gold Coast Business Excellence Awards

    August 2021

  • Finalist "Healthy Kids Menu" Penguins Restaurant

    QLD Restaurant and Catering Awards

    2021

  • Finalist "Family Dining" Penguins Restaurant

    QLD Restaurant and Catering Awards

    2021

Our History

1981

The resort originally opened as Ocean Blue in November 1981 with 409 rooms and featured an onsite bakery, hairdressing salon and nightclub. It was popular for sporting groups, families and romantic getaways and regularly featured as the major prize given to contestants on the popular 80's Television series 'The Perfect Match' hosted by Cameron Daddo.

1990’s

In the late 90s Hotel Management chain, Accor signed a 10-year management agreement where it was known as the 'Mercure Resort' and commenced its transition to a family resort installing the first Gecko Kids Club in Australia under the Accor brand.

2011

The resort was purchased by Melbourne family, the Zagame’s who invested $6million over the following 5 years into a refurbishment of the waterpark, outdoor pool area, guest rooms and several facilities including the installation of Australia’s first hotel based ice-skating rink under the leadership of General Manager David Brook.

2015

By 2015 the resort was earmarked for demolition in a sale to the Ralan Group which aspired to build 4 towers on the site, set to be called The Ruby Collection. By July 2019 plans had fallen through and Paradise Resort was again up for sale.

2019

In November 2019, Paradise Resort was given another life after being purchased by Australia's largest private hotel owner DR JERRY SCHWARTZ with a final settlement on 29 February 2020.  The resort re-launched with a major charity event, a renewed vision and a $12 million plan to bounce back and retain the title of Australia's favourite family resort.

2020

By March 27 2020, the global pandemic known as COVID-19 saw the resort close its doors for the first time in 40 years. True to his word Dr Schwartz injected over $3 million to commence a much-needed and long overdue makeover and General Manager David Brook engaged the team with an opportunity to be repurposed throughout the resort. Turning a terrible situation into something positive we saw chefs on paintbrushes, housekeepers working in gardens and kids club attendants cleaning out the waterpark all pitching in to re-open with a new vision and inspired team on 1 September 2020.

2022

With Covid restrictions being lifted early in the year and Australian families ready to travel and holiday close to home we added additional attractions with a miniature train, carousel, large central activity screen, new characters, new live shows, and activities.

1981

The resort originally opened as Ocean Blue in November 1981 with 409 rooms and featured an onsite bakery, hairdressing salon and nightclub. It was popular for sporting groups, families and romantic getaways and regularly featured as the major prize given to contestants on the popular 80's Television series 'The Perfect Match' hosted by Cameron Daddo.

1990’s

In the late 90s Hotel Management chain, Accor signed a 10-year management agreement where it was known as the 'Mercure Resort' and commenced its transition to a family resort installing the first Gecko Kids Club in Australia under the Accor brand.

2011

The resort was purchased by Melbourne family, the Zagame’s who invested $6million over the following 5 years into a refurbishment of the waterpark, outdoor pool area, guest rooms and several facilities including the installation of Australia’s first hotel based ice-skating rink under the leadership of General Manager David Brook.

Our resort is proudly 100% smoke free

Being 100% smoke-free creates a happier, healthier place for both our staff and guests to sleep, play and relax.

Parking available on site

An undercover car-park is located at the resort from $20 per space per day. Bookings are essential as spaces are limited.

Free Wifi

Complimentary wifi is available throughout the resort however you may experience connectivity issues if all guests are online.

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