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A Family-Owned Business

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Dr Jerry Schwartz became the official owner of Paradise Resort on 29 February 2020 and upon purchasing the resort said it was important for Paradise Resort to have a renewed vision, as premium family resorts in such prime locations were very rare.

“Paradise Resort has accommodated families from all over Australia and overseas for four decades, providing one of the most enjoyable holiday experiences imaginable,”

said Dr Schwartz, who has three young children himself.

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The Faces

Behind the Fun

World-Class Staff from Around the Globe
We currently employ 308 people from 31 different countries, including Australia, New Zealand, Argentina, Bangladesh, Brazil, Canada, Chile, China, Colombia, Ecuador, France, Germany, Hong Kong, India, Italy, Japan, Kenya, Korea, Nepal, Peru, Philippines, Poland, Portugal, Spain, Sweden, Thailand, Turkey, the United Kingdom, the United States, and Uruguay. Among our staff, 145 are on international visas, 80 hold student visas, and 34 are still in high school. Our team is diverse in age, with 21 employees over the age of 60 and 52 under the age of 20. The workforce includes 118 males and 190 females. Additionally, 34 of our employees have been with the resort for more than 10 years, with 11 of them having worked here for over 20 years, and 2 members of staff who have dedicated over 30 years of service.
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Our awards

Voted Australia's Best Family Resort 13 years in a row, Paradise Resort Gold Coast is currently Australia's only resort with a giant Waterpark, Ice-Skating Rink, Kids Club, Daily Activities, Miniature Train and loads more all under one roof.

  • Winner "Best Family Resort in Australia - 4 Stars and under" 13 years in a row

    Holidays with Kids

    2010-2024

  • Winner "Best Family Hotel or Resort in Australia" 9 years in a row

    Out and About with Kids

    2015 - 2023

  • Winner "Best of Family Travel"

    Out and About with Kids

    2010-2022

  • Winner "Best Resort for Babies and Toddlers"

    Out and About with Kids

    2010-2018

  • Finalist "Unique Accommodation"

    Australian Tourism Awards

    March 2022

  • Gold Winner "Unique Accommodation"

    Queensland Tourism Awards

    November 2021

  • Finalist "Gold Coast Business of the Year"

    Gold Coast Business Excellence Awards

    November 2021

  • Winner "Tourism, Hospitality and Events" award

    Gold Coast Business Excellence Awards

    August 2021

  • Finalist "Healthy Kids Menu" Penguins Restaurant

    QLD Restaurant and Catering Awards

    2021

  • Finalist "Family Dining" Penguins Restaurant

    QLD Restaurant and Catering Awards

    2021

Our History

1981

The resort originally opened as Ocean Blue in November 1981 with 409 rooms and featured an onsite bakery, hairdressing salon and nightclub. It was popular for sporting groups, families and romantic getaways and regularly featured as the major prize given to contestants on the popular 80's Television series 'The Perfect Match' hosted by Cameron Daddo.

1990’s

In the late 90s Hotel Management chain, Accor signed a 10-year management agreement where it was known as the 'Mercure Resort' and commenced its transition to a family resort installing the first Gecko Kids Club in Australia under the Accor brand.

2011

The resort was purchased by Melbourne family, the Zagame’s who invested $6million over the following 5 years into a refurbishment of the waterpark, outdoor pool area, guest rooms and several facilities including the installation of Australia’s first hotel based ice-skating rink under the leadership of General Manager David Brook.

2015

By 2015 the resort was earmarked for demolition in a sale to the Ralan Group which aspired to build 4 towers on the site, set to be called The Ruby Collection. By July 2019 plans had fallen through and Paradise Resort was again up for sale.

2019

In November 2019, Paradise Resort was given another life after being purchased by Australia's largest private hotel owner DR JERRY SCHWARTZ with a final settlement on 29 February 2020.  The resort re-launched with a major charity event, a renewed vision and a $12 million plan to bounce back and retain the title of Australia's favourite family resort.

2020

By March 27 2020, the global pandemic known as COVID-19 saw the resort close its doors for the first time in 40 years. True to his word Dr Schwartz injected over $3 million to commence a much-needed and long overdue makeover and General Manager David Brook engaged the team with an opportunity to be repurposed throughout the resort. Turning a terrible situation into something positive we saw chefs on paintbrushes, housekeepers working in gardens and kids club attendants cleaning out the waterpark all pitching in to re-open with a new vision and inspired team on 1 September 2020.

2022

With Covid restrictions being lifted early in the year and Australian families ready to travel and holiday close to home we added additional attractions with a miniature train, carousel, large central activity screen, new characters, new live shows, and activities.

2023

2023 marked a significant milestone in the ongoing journey as a prominent holiday destination in Australia having been recognised and voted as Australia’s Best Family resort for the 11th year in a row.

1981

The resort originally opened as Ocean Blue in November 1981 with 409 rooms and featured an onsite bakery, hairdressing salon and nightclub. It was popular for sporting groups, families and romantic getaways and regularly featured as the major prize given to contestants on the popular 80's Television series 'The Perfect Match' hosted by Cameron Daddo.

1990’s

In the late 90s Hotel Management chain, Accor signed a 10-year management agreement where it was known as the 'Mercure Resort' and commenced its transition to a family resort installing the first Gecko Kids Club in Australia under the Accor brand.

2011

The resort was purchased by Melbourne family, the Zagame’s who invested $6million over the following 5 years into a refurbishment of the waterpark, outdoor pool area, guest rooms and several facilities including the installation of Australia’s first hotel based ice-skating rink under the leadership of General Manager David Brook.

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