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Voted Best Family Resort


Posted in: Gold Coast

For the third year in a row (and five years out of six!) the readers of Holidays with Kids Magazine's (HWK) have voted Paradise Resort the best in Australia, in the 4 star and under category.

The win was announced in the Spring issue of the magazine's annual Reader's Choice Survey on sale this week.

Resort General Manager David Brook is thrilled with the win; above all because it reflects the independent viewpoints of what he believes are the most important critics of any business - its customers.

"We operate in a highly competitive market; not only in Queensland but especially on the Gold Coast. Recognition like this reaffirms our strong commitment, and that of our owners, to providing an exceptional family holiday experience...every day."

The Magazine acknowledged the Resort for its...fantastic facilities' including the new ice-skating rink, giant Z4K Waterpark and Zone 4 Kid's Club and the fact that children will never run out of things to do.'

"Since purchasing the property in 2010 the Zagame family have already invested over $5million on facilities including the entire transformation of our pool area to include two new waterparks, swimming pool and two spas, a new cafe; and bar, mini-mart, cardio gym, adventure playground, games room, enhancements to our activities and entertainment program including our new characters and stage shows, the renovation of 16 King Bunkhouse rooms our brand new ice-skating rink - Planet Chill and more recently the unveiling of 100 newly renovated Superior Rooms."

Mr Brook believes it is this continual focus on delivering the ultimate in family accommodation experiences that has made the Resort a favourite of holidaying families in recent years.

"Our every effort in operating the Resort goes into ensuring each family enjoys their stay. From the complimentary daily session in the Zone 4 Kids Club that caters to 0 to 12 year olds, to the exclusive Zone 4 Adults outdoor Spa, we strive to exceed the expectations of all our visiting families on holiday."

The Resort operates on a kids first' policy with a rich program of activities and leisure activity to occupy children, allowing for much needed adult R and R time.

"We've developed a product that is all about families; from our price point and inclusions to our menus, amenities and recruitment" said Mr Brook.

"We recognise that a family holiday is much more than just a hotel room; it's about the experiences and memories encountered as a family the minute you step out your hotel room. That is what makes for a 1 family holiday experience."

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