Black Friday SALE

On Sale and Travel Dates

This offer is available for a limited time only, so be sure to book early to secure your spot. You can travel on selected dates between 24 November 2025 and 18 September 2026. Please note that exclusion dates apply.

Why is the price for my room higher than shown?

The starting price shown applies to selected room types and dates only. Higher rates may apply during certain travel periods, for different room types or based on the amount of people booked in your room. You can view the exact price for your chosen dates in the booking calendar when making a reservation.

Is there a minimum stay required?

Yes. A minimum stay of 3 consecutive nights in the same room type is required to be eligible for the package inclusions.

Can this offer be combined with other deals or group bookings?

No. This offer cannot be used in conjunction with any other offer or applied to group rates. It is only available for new bookings made directly with Paradise Resort Gold Coast via our website.

What are the child age limits for this package?

Children aged 0–12 years are eligible for kids’ inclusions such as meals and Kids Club sessions. Guests aged 13 years and over are considered adults for accommodation purposes, and additional charges will apply. Lunch and dinner meals are not included for anyone aged 13 or older.

What’s included in the continental buffet breakfast?

Breakfast is a cold continental buffet served daily in Penguins Restaurant and is included for all family members staying on this package.

The buffet features a selection of fruits, yoghurts, toast, cereals, and other similar items. Hot dishes are not included but are available to order at an additional cost. You can view our menu here

What meals are included for kids?

Kids aged 0–12 years enjoy:

Breakfast: Continental Buffet at Penguins Restaurant

Lunch: One (1) Kids Menu lunch meal daily, available between 11am – 5pm (outlet dependent)

Dinner: One (1) Kids Menu dinner meal daily, available after 5pm

Meals must be ordered within the specified timeframes and are not transferable between meal periods or dates.

Unused meals are forfeited and cannot be exchanged for other goods, services, or cash.

Where can kids redeem their meals?

Each child aged 0–12 can select one meal per meal period from any of the following venues:

Penguins Restaurant – Lunch available from 11:30am (ordered poolside), dinner from 5:00pm

Jerry’s Burgers – From 11:00am: one kids’ burger with fries

Deb’s Pizza Shack – From 11:00am: one kids’ pizza

El-Mexicano – From 11:00am: one kids’ nachos

Please note: Add-ons, meal deals, sides, and drinks are not included unless specified. Only items listed on the Kids Menu are eligible.

What’s included in the Kids Club offer?

Each child (aged 0–12) will receive one voucher for a standard Kids Club session valued at $45.

A unique voucher code will be emailed 7–10 days before arrival.

Each voucher can be used for one session per child and must be redeemed during your stay.

Unused sessions are forfeited and cannot be carried forward.

What activities and entertainment are included?

Guests enjoy unlimited access to the Waterpark, pool, and spa, plus a variety of daily activities and entertainment.

Please note that some activities may incur additional charges and availability varies.

For the latest schedule and pricing, refer to our website or the weekly “What’s On” program upon arrival.

What is the deposit and payment schedule?

A 25% non-refundable deposit plus booking fee is charged at the time of booking.

The remaining balance is charged 14 days prior to arrival.

Bookings made within 14 days of arrival; full payment is required at the time of booking.

What is the cancellation policy?

Cancellations made on or before 14 days prior to arrival will forfeit the 25% deposit and any booking fees. Cancellations made within 14 days or early departures are non-refundable. One free date change is permitted up until 14 days prior to arrival; however, new rates and availability will apply.