No, our rooms are hotel style and are not equipped with a full kitchen like an apartment. Our Family Spa Suite does have a small kitchenette which includes complimentary tea and coffee, microwave, toaster, crockery and cutlery to allow for basic food reheating. We also have BBQs located behind the large waterpark which are available to use complimentary throughout your stay.

No. Due to health and safety regulations cooking equipment such as air fryers, sandwich presses, slow cookers, fry pans, rice cookers, BBQ equipment and camping gas cookers are strictly prohibited. The use of this equipment within the resort is exceptionally dangerous, putting the lives of hundreds of our guests at risk.

For the safety of everyone, we have both thermal and smoke detectors installed in every room. If a detector is activated by smoke or heat, the Fire Brigade are automatically dispatched at a flat fee of $3000 to the business which will be passed onto the offending guest. We have a range of bar and dining outlets onsite to choose from, as well as complimentary BBQs in our pool area for all guests to enjoy throughout their stay.

National hotel and accommodation regulations provide strict guidelines on the maximum capacity allowed in all rooms to ensure the health and safety of all guests. Babies are included in the capacity.

Queensland Government Regulations prevent smoking in public buildings, so to meet all requirements and to create a happier, healthier place for both our staff and guests, Paradise Resort is proudly 100% smoke-free. Smoking (including electronic cigarettes and shishas) are not permitted anywhere within the property. Smoking in rooms will incur a $500 deodorising charge and could result in additional fines imposed by Government Authorities.

Our rooms have individually controlled air-conditioning units that can cool or heat. If you are not from Queensland, we understand the humidity throughout Summer can be hard to handle, but do not set the temperature below 22º degrees as the units will freeze up. As part of our ‘clean and green environmental initiatives’ the air-conditioning within our new Dusty’s Deluxe Rooms automatically shut off if any windows or doors are left open.

Wireless internet is available complimentary in most public areas of the resort and in guest rooms located in Captains Quarters and Dusty’s Digs. Our rooms in Dustys and Captains Quarters also feature 55 inch Smart TVs with access to all of your favourite streaming apps such as Netflix and Youtube. To access these services, log in to your personal streaming account, but don’t forget to log out on your departure.

All rooms are serviced Monday to Saturday and refreshed with fresh towels, beds made and any rubbish removed. To reduce our impact on the environment, we only change bed linen every 4th day (or upon request) and only replace towels when they are not hanging on the rack. Our 'Sunday Sleep In initiative' also gives you the option of sleeping in with no disruption. Rooms will only be serviced upon request on Sundays. You will be required to contact reception before 8.00 pm Saturday evening to schedule the service.

We don’t provide room service, however, you can 'skip the queue' and order your meals online from any of our bar and dining outlets. Take your meal back to your room or enjoy a bite by the pool. Simply place your order through your phone and you'll be notified once your order is ready to be collected. Order now

Pool towels are not provided but are available for purchase at nominal costs from our onsite resort shop, Splashes. Our bath towels may not be used for pools, beaches or taken away from the resort.

Our Family Suite features a Retro Gaming Console with over 620 'old favourites' without the need for discs. Whilst some rooms may still have Xboxes, we are slowly fazing these out with the Retro Consoles being the replacement option.

Whether you’re flying or driving, deciding what to pack for your holiday can sometimes be stressful. You can leave the kitchen sink at home (and half of the kids' toys) because we’ve got fairy godmothers (aka housekeepers who will take care of your room) and so many toys (aka a waterpark, jungle gym, Kids Club, games room, ice-skating rink and so much more) that the kids won’t know what to play with first.
To make things a bit easier here’s a list of the top 10 things to pack;

• Socks for Ice Skating at Planet Chill, Astro says these are essential!


• Closed in shoes for younger skaters at Planet Chill, the smallest size Astro has is a Junior 12, however, he has special skates for younger skaters.


• Beach Towels, if you are low on space, bring your sarong or you can find Dusty, Astro, Cleo or Captain towels for purchase in the resort shop.


• Smartphone and charger (or your camera) - Cleo says selfies are a must! Don't forget to tag #paradiseresortgc and check in on Facebook.


• Swimmers and sunscreen are a must to ensure you are ready to race down our waterslides.
  Theme Park Tickets, book them online here.


• Medications - asthma puffers, Epi-pens and any medical action plans for our Kids Club team.


• Favourite book to read in your quiet time whilst the kids are enjoying Kids Club.


• Your biggest smile because guess what? You are about to go on holidays!