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Double success for Paradise Resort Gold Coast as it takes out Australia’s two most prestigious ‘Best Family Resort’ titles.

Paradise Resort Gold Coast has reaffirmed its position as Australia’s premier family resort, after being voted Best Family Resort by readers of Holidays with Kidsfor the 11th year in succession.

It follows the Surfers Paradise resort being named Best Family Hotel/Resort in Australia by readers of Out & About with Kids last month.


In announcing Paradise Resort’s accolade, Holidays with Kids noted: “This perpetual favourite is celebrating its 11th year in the top spot of this category. But this winning streak is hardly a surprise as this resort has it all, and then some. The only retreat in Australia with a water park, ice rink, laser tag, kids’ club and teen zone, it also boasts activities for all ages, including a miniature train, teddy-bear workshops and movies. Add family rooms catering for up to six kids plus wine tastings for parents, and you’ll never want to leave, despite its location just minutes from the Gold Coast’s beaches and the heart of Surfers Paradise.”

Cathy Wagstaff, Group editor at Signature Media commented, “I am thrilled to see Paradise Resort stand the test of time and remain as a perennial favourite with Australian families. It is an extraordinary achievement and such a credit to all the team at this property to have been able to maintain being No 1 in this category for 11 years. My personal congratulations go to the team that know exactly what it takes to make a great family resort”

The double accolade comes after owner Dr Jerry Schwartz invested massively in the hotel’s largest ever refurbishment, which has seen the unveiling of stylish new rooms, the launch of a new lobby and reception area, new dining venues, and the addition of even more kids’ friendly activities.

The makeover of the resort also includes a new games room, guest laundry and retail boutique, along with new food and beverage outlets. The resort now offers Penguins family restaurant, Debs Pizza Shack, the Poolside Café and Bar and Jerry’s Burgershome to the now legendary Giant Jerry Burger.

At the heart of Paradise Resort’s success with families is its multi-million-dollar kids recreation facilities, with the massive waterpark, Adventure Playground and PLANET CHILL all fully refurbished and upgraded.

The exterior and interiors have been freshly repainted, high-speed Wi-fi is being extended throughout the resort, along with the installation of a new environmentally friendly ducted air-conditioning system.

Dr Jerry Schwartz is a master of creating idyllic family resorts, with hotels such as Fairmont Resort Blue Mountains and Crowne Plaza Hunter Valley, and when he saw the potential of Paradise Resort Gold Coast three years ago, he decided he had to have it – and re-energise it to ensure it retained its position as Australia’s number one family resort.

“I haven’t stopped adding facilities for both kids and their parents,” said Dr Schwartz. “We added a miniature ride-on railway last year, we’ve just added a hair salon for young girls, and soon we will launch a carousel,” said the ever-enthusiastic Dr Schwartz.

Paradise Resort General Manager, David Brook, said that after all the challenges the resort had to face in 2020 and 2021, the dual awards were a perfect way of heralding a ‘new era’ for the resort and the Gold Coast in 2022.

“We consider these awards to be very important, as their readers have voted with their feet, and many of them have been coming back to the resort for over a decade or more,” said Mr Brook.

“To stay at the top, though, you must continually invest in the product, and our owner – Dr Jerry Schwartz – used the Covid-lockdown periods to completely refresh the hotel, meaning even better facilities and entertainment value for families.

“The new rooms, the new facilities and the fresh new look of the resort have been really well received, and we blend that with familiarity and a real family-friendly ethos towards hospitality. We want parents to enjoy the experience as much as their children, and with two premier awards in a month, clearly we must be doing something right!”

Mr Brook said the hotel had recovered strongly in the first quarter of 2022, and that it was on track to recording one of its best half year performances, on the back of very positive guest feedback to the resort’s upgrade and new facilities.

More About Paradise Resort Gold Coast

Set on five acres close to beaches and attractions, Paradise Resort is renowned as the number one destination for families travelling to the Gold Coast.

The Resort offers a range of accommodation options throughout its 360 guest rooms, with family comfort top of mind, including the popular themed Junior and King Bunkhouse rooms which feature brightly painted bunk beds and gaming consoles for the kids and the brand new fully renovated Deluxe Rooms located in Dusty’s Digs.

The entire central resort area features a giant lagoon pool, large heated spa and two enormous waterpark attractions.

The Resort features the Kids Zone – a fully supervised kids club offering separate play spaces ensuring age appropriate care and activities for kids aged 0-12. The Kids Zone an extensive range of activities including a subterranean play centre and maze, pedal cars, and movie room.

The resort is also home to PLANET CHILL and is the only resort in the Southern Hemisphere that has a permanent ice-skating rink onsite.

The overall aim of the Resort is to provide a stimulating environment for children, allowing their parents to be able to relax and recharge their batteries.

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