Recent Guest Comments - MAY 2010

Message from Phil Haller - General Manager

In the past year alone, over 26800 families have enjoyed their annual holiday at Paradise Resort. While we can tell you how we feel about our resort, and we can tell you that we have been voted Best family Resort for 3 years in a row, the most important measure of how we are performing is from what our guests say. Overall, 97% of our guest comment cards from these mums, dads and kids, are glowing in their response to our facilities and our staff, and many of our guests return regularly to our resort. But to keep it realistic, we've also included the not so great.

These guest comments are important to us, as we use them to ensure that we are constantly improving and extending ourselves in our quest to create a Heaven for Kids and Paradise for Parents.

Please take a minute to hear exactly what our guests are saying about us. These comments have been taken directly from guest comment cards from the months of June 2010 and July 2010

Guest Comments

You can view examples of our guest comment cards [PDF 598KB] or alternatively the transcribed comments below.

	Beth  VIC 3980   Jul 10 We have had an incredible time here, All of the staff we encountered were impressingly helpful. I would like to see a room available for those with more children. We have 8.

	Barry & Jodie QLD 4504   Jul 10 Great attitude from all staff! All so friendly - makes a difference. It's a kis world at Paradise Resort!!

	Jaimee ACT 2602   Jul 10 Fantastic! best holiday we have ever had. we will def be back and recommending to everyone.

	Gabriela VIC 3033   Jun 10 Staff- very friendly and helpful. Makes a world of difference while on holidays. My daughter really enjoyed the kids club, Didn't want to leave.

	Cindy QLD   Jul  10 Awesome customer service. Kids loved their room with PS2. Kids loved Kids Club. Loved our room.

	Katie NSW 2250   Jul 10 Thank-you for our daughters birthday card & gift. A lovely surprise for her 1st birthday. Wonderful family resort. We will be back again.

	Angela QLD 4573   Jun  2010 We love the welcome back + free upgrade room. Thank-you. We will be back again. I think it will be 5th or 6th time.

	Kathy  2463    Jun  10 We loved our stay here and we loved the pools. We would definately consider staying with you again. We loved the park so much it was great.

	Johnson Family TAS 7252   Jun 10 Will recommend Paradise Resort to all our friends with kids. Some have heard about it and asked if we can let them know if it is as it looks on the internet and we can say "YES"

	Amanda VIC 3156   Jun 10 Overall a great place to stay, we had a lovely time.

	Ali ACT 2615   Jun 10 Well done guys I really enjoyed our stay. We would love to stay some days But can't.

	Karen 3844   Jun  10 Satff - very friendly. Facilities - Fantastic.

	Walker Family     Jun  10 Facilities - Awesome, kids have had a ball. Loved the dance show and band on weekend. Thanks for an awesome holiday. Will be recommending to all our friends.

	Jones Family VIC 3068   Jun 10 I can't praise the staff highly enough. Incredible + friendly + helpful, beyond what I could be expected. Would highly recomment hotel to others!